Hard Rock Hotel Riviera Maya (Hacienda)

Mexico, Cancun Area, Riviera Maya
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This incredible 5-star property is located in Puerto Aventuras about an hour south of Cancun airport. Bordered by private white-sand beaches and lush tropical landscapes, this decadent luxury resort pulls out all the stops for an unreal holiday for families and couples alike. The resort is situated near Playa del Carmen on the Mayan Riviera, less than 50 kilometres from the Mayan ruins of Tulum.

The resort is made up of multiple buildings split down the middle into a family resort (Hacienda) and an adults-only resort (Heaven) although the adults staying in the family resort do have access to all the facilities in both resorts and vice versa.

Rooms in the Hard Rock Riviera Maya are incredibly well appointed, each offering a hydro spa bathtub, private balcony with either a hammock or sunbed, air conditioning and a range of state-of-the-art amenities, all decorated with vibrant colours and textures. Guests are also provided with round the clock room service, free and unlimited minibar in the room that’s restocked daily and ironing facilities. A large flat-screen TV can be found in the room offering both Mexican and American channels.

All Inclusive at the Hard Rock Hotel Riviera Maya really does mean All-Inclusive, in the main lobby of Hacienda guests will find The Market restaurant where breakfast, lunch and dinner are all served buffet style. The resort also features 8 a la carte restaurants where guests can dine under the all inclusive concept including steakhouses, French, Italian and more, although reservations may be needed. There is also a large swim-up bar in the main pool area for thirsty guests, serving branded and local spirits, beer, refreshments and soft drinks

Guests will delight in the private beaches, children’s and family pools with mini water slides for the little ones, the resort also offers a larger water park for all ages that can be found a couple of minutes walk from the main building. A comprehensive entertainment programme takes place throughout the day featuring activities, games and friendly organised sports such as water polo and beach volleyball. In the evening guests can relax in one of the sports bars or catch one of the outstanding shows that include live music, tribute acts and more. Guests can also try out scuba diving, snorkelling and kayaking, whatever your age, there’s always plenty going on at the Hard Rock Hotel Riviera Maya.

ROOMS

Double Rooms
Room Size:
45 m²
Room Facilities: Private bathroom, Hairdryer, Bathrobe, Free toiletries, Slippers, Shower, Safety Deposit Box, Telephone, Air conditioning, Wake Up Service/Alarm Clock, Private Balcony, Ironing Facilities, Satellite Channels, Laptop safe, Flat-screen TV, Wardrobe, Coffee machine, minibar & Hydro Tub Bath.

Suites
Room Size: 
240 m²
All suites offer 2 Bedrooms, a Dining Room and have Sea Views
Room Facilities: Hairdryer, Bathrobe, Free toiletries, Slippers, Shower, Sea view, Safety Deposit Box, Telephone, Air conditioning, Wake Up Service/Alarm Clock, Balcony, Ironing Facilities, Satellite Channels, Laptop safe, Flat-screen TV, Dining area, Wardrobes, Coffee machine, Microwave, Bar/Kitchenette, Roof Terrace, Dining table, Minibar.

ALL-INCLUSIVE RESTAURANTS

The Market
Breakfast, Lunch & Dinner, buffet-style international cuisine.

Pizzeto
Outdoor lunch and snack bar offering authentic stone-baked pizza, as well as a la carte pasta and salad options. Open from 10:00 – 18:00

Frida
Mexican a la carte restaurant offering a host of local flavours and specialities. Dinner from 17:00 – 22:00, reservation recommended.

Ipanema
Buffet breakfast served from 07:00 to 11:00
True Rodizio style dinner service with the finest cuts of beef, pork, poultry and more all served and sliced tableside. Dinner from 17:30 – 22:00, reservation recommended.

Zen
Serving delicious Asian specialities from sushi to stir fry. Served and prepared live in front of you, Teppanyaki style. Dinner served from 17:30 – 22:00, reservation recommended.

Cafetto
Found in the main lobby building, serving a continental breakfast from 06:00 t0 10:00 then snacks, cakes, pastries as well as hot drinks through to 23:00. Ideal for a snack on the go.

Float
Poolside snack bar open from 10:00 – 17:00 serving top-shelf cocktails as well as typical poolside fayre, hotdogs, hamburgers, wings, fries, etc…

Adults staying in the hacienda also have access to all the heaven adults-only restaurants. Click here for more information on heaven restaurants and facilities. 

Facilities View all

Wifi / Internet access
Room Service
Restaurant
Air Conditioning
Bar
Disabled Facilities
Parking
Satelite TV
Water Slides
Kids Club
Baby Sitting Service
SPA
Fitness Centre
Outdoor Pool
Golf
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