Situated in Playa del Carmen, 6 km from Playa del Carmen Maritime Terminal, Hotel Xcaret Mexico has a number of amenities including a private beach area, an outdoor swimming pool and a tennis court. Around 6 km from ADO International Bus Station, the property is also 6 km away from a disabled-friendly beach and offers free WiFi. The resort has a restaurant, and Kool Beach Club is 7 km away.

At the resort, rooms have a balcony. Each room is fitted with a private bathroom with free toiletries, while selected rooms are equipped with sea views. At Hotel Xcaret Mexico rooms come with air conditioning and a flat-screen TV.

A buffet breakfast can be enjoyed in the breakfast area.

The wellness area at the accommodation is comprised of a hot tub and a fitness centre. Guests can take part in various activities in the surroundings, including snorkelling and hiking.