Orpheus Hotel

Bulgaria, Bourgas, Pamporovo
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General description:
The nearest town is Smolyan. In the evening, you can go dancing in a nightclub in the hotel’s surroundings. The following attractions can be reached from the hotel: chair lift. For mobility there is a taxi rank , a bus stop and a car rental company. There is a shuttle to ski Centre Malina (for free).

Hygiene and safety measures
In order to protect the health of the guests, the following hygiene and protective measures are taken in the hotel: Compliance of the WHO recommendations and local laws, trained and equipped staff with hygiene and protection measures, safe access with sanitary controls to suppliers and employees, staff replacement policy, adapted capacities and flows in common areas to ensure social distancing, hand sanitizer available in all areas, intense cleaning and disinfection protocols for all areas, luggage transportation by the guest, protective screens at the reception, non-contact in-house information, disinfection carpets at main door, elevator occupancy control measures, room service included (Half Board), restaurant space adapted to ensure social distancing, minimum 2m distance between tables at restaurants, controlled access restaurant (limited entry), controlled access bar (limited entry), buffet alternatives (protective screens), individual/closed bottles only, masks available for guests, temperature control measures for guests, clean and sanitized rooms, intensification of disinfection / cleaning protocols, daily room disinfection, housekeeping staff equipped with self-protecting gear, new air treatments (air filters), individual amenities, 3x per week change of towels, hygiene protocols and control access at Kids Club (limited entry), adapted activities at Kids Club as well as enhanced hygiene protocols ensured at Spa and Wellness.

Amenities:
Partially renovated in 2020, the 6-storey spa hotel Orpheus Hotel has 260 rooms in total. It offers its guests a 24h reception, a lobby with bar, 3 lifts, air conditioning, a safe (for free), a sky bar (open from 10:00 - 23:00), casino (open from 22:00 - 02:00), a free parking area and a money changing facility. For the meals, there are two restaurants. In a total 3 bars, you can relax in the evening in good company. WiFi is available for free. For guests dependent on a wheelchair the hotel has a barrier-free access and a wheelchair accessible lift. Room cleaning and ironing service are free of charge. Room service and laundry service are available for a fee.

Pool:
In the outdoor area of the hotel you will find a children´s pool. Here, there are sun loungers for free available. Refreshing beverages can be consumed directly at the pool bar (open from 09:00 - 21:00).

Meals:
Breakfast (from 07:30 - 10:00) from the buffet. Half board: breakfast and dinner.

Sport and Leisure:
Sports and entertainment: Billiards (for a fee), darts (where applicable, for a fee), table tennis (for a fee), fitness, aerobics, yoga and pilates. Sauna, whirlpool and steam bath free of charge. Spa area, hamam and massages available for a fee. Entertainment for adults: activity programme. For the entertainment of young guests there is a children´s play area. Child supervision: activity programme for children (from 3 - 13 years) and mini club for children (from 4 - 12 years). Gaming Room.

Additional information:
Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. Languages spoken: English. Accepted methods of payment: Euro / MasterCard. Some services and facilities might be closed or offered with restrictions due to COVID19 Prevention measurement. Changes can be applied without previous notice.

Double Standard Room:
The comfortable furnished rooms are equipped with twin bed, extra bed, baby cot (for free), carpet, balcony, heating (centrally controlled), internet (for free) and flat screen TV. Towels are changed 3 times a week. Room size: 30 m².

SingleUse Standard Room:
The comfortable furnished rooms are equipped with twin bed, baby cot (for free), carpet, balcony, heating (centrally controlled), internet (for free) and flat screen TV. Towels are changed 3 times a week.

Triple Standard Room:
The comfortable furnished rooms are equipped with single bed or twin bed, baby cot (for free), carpet, balcony, heating (centrally controlled), internet (for free) and flat screen TV. Towels are changed 3 times a week.

Double Standard Suite:
The comfortable furnished rooms are equipped with French bed, extra bed, baby cot (for free), carpet, balcony, heating (centrally controlled), internet (for free) and flat screen TV. Towels are changed 3 times a week.

Single w.Child Standard Room:
The comfortable furnished rooms are equipped with single bed or twin bed, baby cot (for free), carpet, balcony, heating (centrally controlled), internet (for free) and flat screen TV. Towels are changed 3 times a week.

Standard Suite:
The comfortable furnished rooms with living room are equipped with French bed, baby cot (for free), balcony and heating (centrally controlled).

There is an indoor pool for adults and a children's pool in the SPA centre.
Animation programme for children and sport animation programme for adults "Winter Family Active" free of charge!
ERRATA:
Reception (outside of working hours) - Confirm Arrival?1; Where:3
Restaurant for Breakfast - Action:3
Restaurant for Dinner - Action:3
Reception Location - Action:2; Confirm Arrival?1
Restaurant - Action:3
Restaurant for Lunch - Action:3
Mandatory Deposit - Fee Amount:30
Tax Payable Locally - Duration of the incident from N/A to 2020-12-31; Fee Amount:1

INCIDENTS:
Restrictions - Gardens - Consequence:3
Restrictions - Adult Entertainment - Consequence:3
Restrictions - Cleaning Room - Consequence:3
Restrictions - Mini Club - Consequence:3
Restrictions - Sports Club - Consequence:3
Restrictions - Chill Zones - Consequence:3
Restrictions - Pools - Consequence:3
Restrictions - Fitness Center - Consequence:3
Restrictions - Bars - Consequence:3
Restrictions - Restaurants - Consequence:3
Restrictions - Rooms - Consequence:3
Restrictions - Kids Club - Consequence:3
Restrictions- Spa - Consequence:3
Restrictions - Terraces - Consequence:3
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